BArking at the Moon
FAQs
If you can't find your answer here, please contact us
Frequently Asked Questions
Updated: 15 November 2023
Getting There
How do I get to Barking at the Moon?
Here is a MAP that shows where we are (opens a new page). Also, you can always reference the map on our Contact Us page, which also has our adress.
Is there parking available?
Yes. There is a small carpark on the corner of Karrabee Avenue and Mortimer Lewis Drive, that is (almost) opposite us. There is also street parking available on Karrabee Avenue, Mortimer Lewis Drive and Fryer Place.
How do I get to you by public transport?
If you wish to take public transport, you can use the following:
Ferries leave for Huntleys Point from Circular Quay and from Parramatta - just make sure they stop at Huntleys Point. It is approximately 10-15 minutes walk from Huntleys Point Wharf to Barking at the Moon.
Where's the front door and how do I get in?
From Karrabee Avenue, if you walk up the stairs between number 2 and number 4 (see picture below) and turn RIGHT and head to the glass doors where there is an intercom. Use the key pad and enter 4001, then push the call (bell) button. We will let you in.
Self-Tests
I need to do a self-test in a hurry, how do I book?
If you need to book a self-test in a hurry and can't book online, call us directly and we will be only too glad to help if we can. Be aware that we usually need to finish filming your self-test at least 2 hours before your submission is due, so we can edit it and deliver it to you or to submit on your behalf before the deadline. If it less than 2 hours before your self-test is due for submission, we will do the best we can, but we can't guarantee to get it done in time. Discuss this with us when you call.
I'm not sure how long I will need, how do I choose the right session?
Which session package you should choose will vary considerably between different actors, based on the way the actor likes to work when filming self-tests, and the length of the script(s) they are filming. Some actors will be happy in two or three takes; some will want to keep doing another take trying to do a better one; some scripts are half a page and others are two or three. These are the main factors you will need to think about when choosing.
Our way of helping actors around this issue is we recommend over-estimating the time you think you might need rather than under-estimating it and then we only charge for the time you use to film. So, if you book a 2-hour session and finish in 1 hour, we only charge for the hour you use. Hopefully, this will give you some guidelines and reassurance when choosing the right session for you. If you are still unsure, we are always happy to discuss this with you and even customise a session to suit your needs.
Is there anything I need to do before my self-test?
To get the most out of your session, learn any scripts/sides that you have and be warmed-up ready to film when you get here. If you wish us to read for you, it can be helpful to send a copy of your scripts/sides in advance to scripts@barkingatthemoon.com.au, so we can prepare beforehand.
Do I need to bring anything to my self-test?
If you haven't sent us a copy of the scripts/sides and you require us to read for you, remember to bring a hard copy of your scripts/sides on the day. Also, if there are one or two small props you'd like to use, then feel free to bring them with you. We have chairs and tables that you can use if required.
Can I bring my own reader?
By all means. We are only to happy what works best for you.
Why do I need to make sure my self-test filming finishes at least 2 hours before my self-test is due for submission?
We usually need to finish filming your self-test at least 2 hours before your submission is due, so we can edit it and either deliver it to you or submit on your behalf before the deadline. If it’s less than 2 hours before your self-test is due for submission, we will do the best we can to get it submitted, but we can't guarantee to get it done in time.
How long will it take to get my self-test video?
Generally, we will have your edited self-test video within 2 to 3 hours of your session, which is why we ask that you to leave 2 hours between the end of your filming session and the submission deadline. We block out some time after each filming session to do the editing, and we aim to have your self-test ready by the end of that editing time. So, you might get it a lot sooner than 2 hours, depending on a number of factors based from your filming session.
Showreels
What video formats do you accept for editing showreels?
How can I get my video footage to you?
You can deliver your showreel footage to us for editing by:
E-mailing us a secure, downloadable link using a service such as but not limited to, WeTransfer, Vimeo, OneDrive, etc. (our preferred),
In person to our address as shown on the our website Contact Us page, or
By mail using a portable media device such as a USB drive, which is readable by Windows PC (i.e., formatted to NSTC or exFat) our address as shown on the our website Contact Us page.
How long will it take to get my completed showreel?
When you book your showreel editing with us, we will agree a date and we will deliver your showreel by the agreed date. As a guideline, this generally 1 to 2 weeks.
Is there anything I need to do before my showreel filming session?
To get the most out of your session, learn any scripts/sides that you have and be warmed-up ready to film when you get here. If you wish us to read for you, it can be helpful to send a copy of your scripts/sides in advance to scripts@barkingatthemoon.com.au, so we can prepare beforehand.
Do I need to bring anything to my showreel filming?
If you haven't sent us a copy of the scripts/sides and you require us to read for you, remember to bring a hard copy of your scripts/sides on the day. Also, if there are one or two small props you'd like to use, then feel free to bring them with you. We have chairs and tables that you can use if required.
Audition Preparation
Is there anything I need to do before my audition preparation session?
To get the most out of your session, learn any scripts/sides that you have and be warmed-up ready to film when you get here. It can be helpful to send a copy of your scripts/sides in advance to scripts@barkingatthemoon.com.au, so we can prepare beforehand, especially If you wish us to read for you.
Do I need to bring anything to my audition preparation session?
If you haven't sent us a copy of the scripts/sides and you require us to read for you, remember to bring a hard copy of your scripts/sides on the day. Also, if there are one or two small props you'd like to use, then feel free to bring them with you. We have chairs and tables that you can use if required.
Can I bring my own reader?
By all means. We are only to happy what works best for you.
Private Lessons
Is there anything I need to do before my private lesson?
Be warmed-up ready to work when you get here. If you want to work on a particular script, it can be helpful to send a copy of to us at scripts@barkingatthemoon.com.au in advance, so we can prepare beforehand.
Do I need to bring anything to my private lesson?
If you want to work on a particular script and you haven't sent us a copy, remember to bring a hard copy of your script with you on the day.
Can I bring a friend?
By all means. We encourage you to bring a scene partner if you can and share the cost. We charge for our time, not per person.
HSC Drama
Is there anything I need to do before my HSC session?
Be warmed-up ready to work when you get here. It can be helpful to send a copy of your HSC script to us at scripts@barkingatthemoon.com.au in advance, so we can prepare beforehand.
Do I need to bring anything to my my HSC session?
If you want to work on a particular script and you haven't sent us a copy, remember to bring a hard copy of your script with you on the day. Also, if there are one or two small props you'd like to use, then feel free to bring them with you. We have chairs and tables that you can use if required.
Bookings and Cancellations
How do I book a session or service?
You can make bookings for some sessions and services through our online booking portal on this website. There will be a 'Book' button under these sessions or services that will take you to our bookinf page. You can also book any session or service by contacting us directly through the details available on our Contact Us page on this website.
Just remember that online bookings must be made at least 12 hours before your scheduled appointment time.
Our online booking system will not allow you to make an appointment that is less than 12 hours from the time you are making the booking. If you need an appointment time that is sooner than 12 hours, you can contact us directly to arrange an appointment.
I need to do a self-test in a hurry, how do I book?
If you need to book a self-test in a hurry and can't book online, call us directly and we will be only too glad to help if we can. Be aware that we usually need to finish filming your self-test at least 2 hours before your submission is due, so we can edit it and deliver it to you or to submit on your behalf before the deadline. If it less than 2 hours before your self-test is due for submission, we will do the best we can, but we can't guarantee to get it done in time. Discuss this with us when you call.
Why do I have to book my session at least 12 hours in advance?
It is our way of planning and organising our day so that we can ensure we are ready to get to work when you arrive. If you need a booking in less than 12 hours, please call us and we will accommodate you if we can.
Why do I have to book so my self-test filming finishes at least 2 hours before my self-test is due for submission?
We usually need to finish filming your self-test at least 2 hours before your submission is due, so we can edit it and either deliver it to you or submit on your behalf before the deadline. If it’s less than 2 hours before your self-test is due for submission, we will do the best we can to get it submitted, but we can't guarantee to get it done in time.
How do I reschedule or cancel my appointment?
You can do reschedule or cancel your appointment by using the link in your confirmation or reminder emails, or by calling us. If you need to cancel within 12 hours of your session booking, please call us to cancel and/or reschedule your appointment.
What is your Cancellation Policy?
If you are unable to attend a session you have booked, BATM request that you cancel and/or reschedule your session at least 12 hours before you session is due to commence. We do not charge a cancellation fee. However, at our discretion, we may refuse service to any person who disrespects our cancellation policy either by continually not arriving for their booked session (no show), or by continually cancelling their booked session at the last minute.
Payments and Refunds
Do I have to pay in advance?
For our Showreel Editing service, you can pay the deposit when you are booking with us and the remainder once your showreel is complete.
For all other services, you can pay either:
On the day,
Or In advance if you book with us by phone.
What payment methods do you accept?
We accept:
VISA
Mastercard
American Express
Eftpos
Apple Pay
G Pay
Pay ID, or
Cash in Australian currency.
Will you hold my credit card information?
As
we use the booking and payment services of
How do you process refunds?
If we ever need to issue a refund to you, the payment will be reversed and will be processed directly to the account of the card you paid with.